Security and quality
Your security comes first
I work remotely, without being next to you: that's why every job follows strict rules, always the same, and leaves a written record.
Our commitments
What you can expect from Maintenance 67, every time.
You're in control
I never connect without your request and consent. You see everything I do and can stop at any time.
Single-use access
The connection password changes every time. No permanent access to your computer without a written contract.
Your files stay with you
I don't copy your photos or documents to my computer. Backups always go to your own storage.
Secure payment
Bank card payment only, on a secure payment page. I never ask for your card number.
A report after every job
You get in writing what was done, the problems found and my advice.
Your data protected
Your contact details are only used to serve you, never sold, and deleted at the latest 3 years after our last contact.
No nasty surprises
Prices shown in advance. Before a risky operation, such as a reset, I explain everything and ask for your written consent.
A website accessible to everyone
An “Accessibility” button on every page: larger text, high contrast, read-aloud, and a voice that speaks your messages if you cannot talk. You can contact us without a phone call: text message, e-mail or live chat.
Supervised coaching
For players under 18: written parental consent, contact through the parents, who may attend the session.
What every maintenance includes
A complete checklist, followed every time, so nothing is forgotten.
- 1
Updates
Windows, drivers and installed software, to fix security holes.
- 2
Antivirus scan
Search for viruses, spyware, adware and fake alerts.
- 3
Clean-up
Junk files, programs slowing down startup, browsers.
- 4
Hardware health
Disk, battery and temperature checks, to prevent breakdowns.
- 5
Security check
Firewall, user accounts, browser protection, privacy settings.
- 6
Backup check
I check that your important files are backed up, and advise you if they aren't.
- 7
Your report
What was done, what was found, and what I recommend.
What I will never do
- Call you out of the blue to say your computer has a virus.
- Ask for your passwords, bank codes or card number.
- Connect to your computer without you asking.
- Make you pay while I'm connected to your computer.
Someone contacts you pretending to be Maintenance 67? Give nothing and call me on 06 76 83 65 40.
A question about security?
Call me: I'll explain how I work, with no obligation.